About Me

Hardware

I provide expert hardware repairs and upgrades for your computer, laptop or mobile device, including fixing issues with the keyboard, mouse, screen, and other components. Network and Wi-Fi set up and troubleshooting.

Software

My software services include diagnosing and fixing issues with your operating system, installing new software and updates, and ensuring your computer is running smoothly and efficiently.

Security

Protect your computer from viruses and malware with our comprehensive antivirus services, including installation, configuration, and regular updates to keep your system secure.

Who am I?

I’m Jon Elwood

I’ve been running my own computer support and repair company since 2020. Prior to this I’ve had over 20 years’ experience in IT Support, providing multiple clients with ongoing computer support, both onsite and remote, with software and hardware installation, repair, and setup. I am a qualified network support engineer and so can assist with any network installation and internet troubleshooting.

I also have qualifications and certifications with Microsoft, Apple, Cisco, CompTIA, Lenovo and Dell.

Customer Rating

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I love the variety in my work, whether working with individuals or various small businesses to ensure the quick resolution of their requirements and issues.

I know the frustration and downtime that IT issues can bring, and I treat each request with the urgency that it requires.

Over the last few years I’ve had many happy customers and businesses, establishing rewarding working relationships.

I enjoy the hands-on, face to face work and I’m looking to continue providing my expertise and knowledge to my customers into the future.

Our Value

The smart way to fix computers

As a computer repair technician, I am committed to providing excellent customer service and technical expertise to all of my clients. My value lies in my ability to quickly diagnose and resolve issues with your computer, ensuring you can get back to using your device as soon as possible. I believe in transparent pricing and clear communication with my clients, so you always know what to expect when you work with me.

Vision

My vision is to be the go-to computer repair service for individuals and small businesses in my community. I believe in building long-term relationships with my customers based on trust, respect, and outstanding service.

Mission

My mission is to provide reliable, efficient, and effective computer repair services to my clients. I believe that technology should be accessible to everyone, and I strive to make my services affordable and transparent.

Happy clients

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5 star Google / Facebook / Yell reviews

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Years experience in the IT industry

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